Manager - Inside Sales in Huntersville, NC at American Tire Distributors

Date Posted: 9/4/2019

Job Snapshot

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Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The primary responsibility of the Manager of Inside Sales is to grow the region’s sales and profitability, through developing their Inside Account Managers and executing their business plan. The MIS will actively coach and develop their sales team, particularly through direct observations of calls. The MIS will also contribute to the development of the monthly forecast and annual budget for the region, and is accountable for achieving sales targets. The MIS will also work with the Director of Inside Sales to execute the company inside selling strategy. Furthermore, the MIS will be responsible for coordinating selling activities with the Directors of Sales in markets within the region.

Primary Responsibilities:                                  

Manage team of IAMs making outbound sales calls to account locations to grow sales; be accountable for IAMs hitting call targets Actively coach and develop IAMs, through direct observations and call monitoring Implement standard routines and processes that have been developed to help IAMs make efficient, high quality sales calls Understand ATD and manufacturer programs and coach IAMs to use program compliance to drive sales Assist IAMs in call scheduling process Collaborate with Directors of Sales in each market, coordinating sales efforts and ensuring that IAMs are effectively teaming with Outside Account Managers Partner with DOS to establish lead generation program to develop and grow high opportunity accounts Understand root causes of IAM challenges and communicate across region leadership and to Sales COE to identify improvement opportunities Develop and execute IAM business plan, in collaboration with Directors of Sales Proactively identify market trends and competitive pressures and adapt strategy and plan in response Support the development and review of IAM business plans Contribute to development of the monthly sales forecast and annual budget, and maintain accountability for achieving aligned upon sales targets Develop strong customer relationships and establish trust with large key customers Maintain fundamental knowledge of products, policies, and merchandising information to manage market growth and ensure team knowledge Coordinate with Sales Center of Excellence and Director of Internal Sales to develop and deploy sales initiatives that drive consistency in the sales org Coordinate with supply chain and operations leaders to align on activities that affect both sales and operations (e.g., which customers to serve) and make decisions that are best for the overall profitability and growth of the Region Champion the delivery of outstanding customer service Drive the sales execution of DR&I and overstock inventory

Direct Reports

  • 8-12 Inside Account Managers

Key Partners (Positions):

  • Directors of Sales
  • Manager of Car Dealer Sales
  • Regional Sales Ops Director
  • Regional Supply Chain Director
  • Director of Customer Service
  • Director of Sales Excellence

Experience(s) that Best Prepares You: 

  • Education: Minimum high school graduate or GED; prefer Bachelor’s degree (B.A.) from four-year College, or equivalent work experience
  • Experience:
    • Minimum 5 years sales experience; preferred 10 years or greater. Combination of at least 3 years sales experience and at least 3 years management experience preferred
    • Experience in leading people and managing high-performing teams preferred
  • Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable

Key Competencies:

  • Leadership and ability to influence sales teams to achieve organizational goals; proven ability to motivate and develop direct reports
  • Expertise in effective sales and marketing techniques and resources
  • Identifying the developmental needs of others and coaching, mentoring, or otherwise help others to improve their knowledge or skills.
  • KPI-Orientated to achieve business objectives
  • Strategic thinking, strong problem solving, and ability to identify key issues and prioritize key initiatives
  • Strong customer orientation and ability to build strong relationships with individuals
  • Strong presentation, and verbal & written communication skills
  • Demonstrate Respect: Handle all business matters ethically and in full compliance with American Tire Distributors “Code of Conduct”
  • Be Accountable for Results: Assume full responsibility for the consequences of one’s behaviors, decisions and results, and drive accountability in organization

Physical Demands/Work Environment/Travel Requirements:

  • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 30 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually moderate.
  • Travel required: 5% of the time, with travel throughout the assigned region and may require overnight stays. Travel could include both automobile and air travel. Travel to the Field Support Center and other destinations will be required.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations. Nothing in this job description creates a contract of employment in any way for any person. All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

Shift Type:
Job ID: R10014