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Mixing Center - Dispatcher in Roanoke, TX at American Tire Distributors

Date Posted: 11/22/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Roanoke, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/22/2018

Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The primary responsibility of the RDC-Dispatcher is to bridge the communication gap between the mixing center, our Partner Carriers and the sales DC’s by providing constant communication as pertains to equipment needs, pickup and delivery schedules and service failures and exceptions, this position also supports the administrative efforts of the Mixing Center operation by assisting the Office Manager, prepare necessary documents for daily outbound shipments, coordinate daily equipment needs with logistics company, daily communication with DC’s to coordinate delivery appointments, process branch exception reports related to house truck OS&D, process & key receiving documents to include exception reporting, maintain carrier on-time delivery reports.

Primary Responsibilities:                                                        

  • Prepare necessary documents for daily outbound shipments
  • Coordinate daily equipment needs with logistics company
  • Daily communication with DC’s to coordinate delivery appointments
  • Process branch exception reports related to house truck OS&D
  • Process & key receiving documents to include exception reporting
  • Maintain carrier on-time delivery reports
  • Generate labels used in daily warehouse functions
  • Answer phone and direct calls
  • Perform Traffic Coordinator duties in his/her absence
  • Assist Office Manager as needed
  • Integrity
  • Excellent organizational, verbal and written communications skills
  • Professional and pleasant work attitude
  • Commitment to superior levels of customer service

Key Partners (Positions):

  • General Manager
  • Operations Manager
  • Office Manager
  • Traffic Coordinator
  • Office Clerks
  • Yard Jockey
  • Carrier Representative

Experience(s) that Best Prepares You: 

  • Education:  High school diploma or GED required
  • Experience:  Computer literacy is required. Exposure to Word and Excel is preferable.
  • Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable.

Key Competencies:

  • Self-management: Set well defined and realistic goals.  Display initiative and commitment to goals.  Work with minimal supervision.
  • Decision Making: Make sound, well informed and objective decisions.  Understand the impact of the decisions made.
  • Creative Thinking:  Use imagination to develop solutions to problems.  Always remember what worked yesterday may no longer work today.
  • Continuous Learning:  Recognize strengths and weaknesses.  Allow feedback from others and pursue self-development.
  • Demonstrate Respect: Handle all business matters ethically and in full compliance with American Tire Distributors “Code of Conduct”.
  • Teamwork: Work collaboratively with all departments to coordinate effective work environment.  Share information and foster the exchange of ideas.
  • Be Accountable for Results: Assume full responsibility for the consequences of one’s behavior, decision, and results.
  • Communicate Effectively: Communicate clearly and concisely and adjust communication style to improve performance.

Physical Demands/Work Environment/Travel Requirements:

  • Physical demands:  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 150 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment:  While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations.  Nothing in this job description creates a contract of employment in any way for any person.   All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace


Shift Type:
Job ID: R07217