Product Information - Application Specialist in Huntersville, NC at American Tire Distributors

Date Posted: 7/15/2019

Job Snapshot

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Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The primary responsibility of the Director of Product Information & Application is to lead ATD in understanding how to capture all product information/any fitment issues/nuances and create/maintain a portal/database in which knowledge is both accessible and shared across the organization and in our on-line sites. To assemble train, and direct a team with unparalleled accuracy as it relates to fitment driven systems. Continue to develop accurate fitment data and fitment logic. Create an expert system to accurately determine fitment under a variety of scenarios.

Primary Responsibilities:                                                        

  • Maintain accurate fitment data and fitment logic
  • Support the creation of an expert system to accurately determine fitment under a variety of scenarios
  • Validate wheel and tire plus fitments for aftermarket application and fitment
  • Gather fitment data and information from multiple sources as well as hands on experience: i.e.   clean up/audit current fitment issues, attach fitment issues to vehicles and product codes), maintain fitment standards with our vendors for proper fitments and applications (center bore, lug configuration, offset, X factor/brake clearance), maintain vehicle fitment information (model changes, brake changes, chassis variations), attend fitment and vehicle measuring sessions (car manufactured sponsored, SEMA sponsored, magazine sponsored), maintain wheel catalogs, maintain vehicle image catalogs.
  • Act as a conduit between fitment data information in ATD Online and the image data at wheel ecommerce (example: reconcile above information to the Tire Buyer web site and spread multiyear vehicle models across the image program)
  • Partner closely with the Director of Wheel Sales in order to develop and maintain ATD vehicle fitment data base for aftermarket product
  • Understand the liabilities involved with proper wheel and tire fitment and application
  • Understanding of vehicle dynamics, especially as it relates to proper product fitment and application
  • Ability to conduct tests on various groups of like products and have ability to determine the best performers by category
  • Experience/ability to create and disseminate “real world” testing conditions into written summaries( i.e. how products perform in wet, dry, and icy conditions)
  • Understanding of automotive aftermarket and trends as it relates to vehicle customization
  • Support the development of training programs on product information and application for ATD
  • Full Knowledge of tire/wheel fitments
  • Knowledge of on-line competition
  • ATD vehicle fitment data base for aftermarket product

Key Partners (Positions):

  • Director of Product Information & Application
  • Director of Tire Buyer Marketing
  • Director of Wheel Marketing and Procurement
  • E-Commerce /Call Center Director
  • Director of Wheel Sales
  • Brand Directors
  • Vendor Interface, I.T.
  • Interactive Services, Wheel Managers
  • Call Center Personnel

Experience(s) that Best Prepares You: 

  • Education:  High School Graduate
  • Minimum of 5 years direct fitment experience
  • Strong/proven mechanical aptitude
  • Wheel fitment and application knowledge experience
  • Retail wheel and tire experience
  • Hands on wheel and tire installation experience
  • Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable.

Key Competencies:

  • Strong technical knowledge/automotive expertise
  • Knowledge of general market trends, competition, products, manufacturers, dealers, and market strategies.
  • Analyzing information and evaluating results to choose the best solution and solve problems.
  • Plan and Execute for Success:  Identify and address root causes when solving problems.
  • Work collaboratively with other departments and functional teams to coordinate effective solutions.
  • Have strong intellectual curiosity
  • Solid organizational skills
  • Ability to deal with ambiguity
  • The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and the ability to apply general rules to specific problems to produce answers that make sense.
  • Act Collaboratively:  Communicate effectively across teams, functions and departments.
  • Communicate Effectively:  Communicate clearly and concisely and adjust communication style to improve performance
  • Demonstrate Respect:  Handle all business matters ethically and in full compliance with American Tire Distributors “Code of Conduct”
  • Be Accountable for Results:  Assume full responsibility for the consequences of one’s behaviors, decisions and results.
  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to communicate information and ideas in writing so others will understand.
  • Understanding written sentences and paragraphs in work related documents.
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.

Physical Demands/Work Environment/Travel Requirements:

  • Physical demands:  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 150 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment:  While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually moderate.
  • Travel required:  25+% of the time, travel throughout the geographic area within the assigned region and will require overnight stays.  Travel to the Field Support Center and other destinations will be required.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations.  Nothing in this job description creates a contract of employment in any way for any person.   All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

Shift Type: 1st Shift (United States of America)
Job ID: R08900