IT DevOps Tools Administrator in Huntersville, NC at American Tire Distributors

Date Posted: 10/16/2018

Job Snapshot

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Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

Primary Responsibilities:                                                                                                                                                           

  • Administer all aspects of the Atlassian suite
    • JIRA, JIRA Service Desk, Confluence, Bitbucket, Plugins, Etc
  • Formulate technical solutions based on requirements 
  • Provide ongoing support and configuration maintenance
  • Provide consulting to internal groups on solutions as well on how to extend REST services to achieve outcomes
  • Serve as a JIRA / JIRA Service Desk / Confluence / Bitbucket technical resource (Subject Matter Expert) for upgrades and migrations to ensure adoption of development/workflow processes, address user questions and develop training as needed

Success Factors / Key Metrics:

  • High performing Effective leadership and relationship management.
  • On time delivery

Experience(s) that Best Prepares You:                                                                                                                    

  • At least 5 years of experience with Linux server administration
  • At least 5 years Core Java, XML, JSP, SQL experience
  • Linux, SQL DB administration, Tomcat server config/tuning, JVM tuning
  • Hands on JIRA, Bitbucket and Confluence experience
  • Hands on experience with ScriptRunner
  • Ability to create complex JIRA workflows, screen schemes, permission schemes, notification schemes
  • Experience using/extending REST services provided by Atlassian
  • Excellent problem solving skills, process implementation skills
  • Bachelor's Degree in Engineering, CS, MIS, or related field Adaptable, committed to deadlines and willingness to work in a fast-paced environment
  • Previous experience as a JIRA Administrator performing maintenance and supporting projects, user roles, security, profiles, workflows, and reporting.
  • Experience also managing Confluence preferred.
  • Ability to effectively interface with technical and nontechnical staff at all organizational levels.
    Strong customer services and problem solving skills.

Ideally you will also be able to demonstrate

  • Maintenance, support, configuration, security and integrity of ticketing and tracking systems.
  • Perform application and system administration tasks including data backups and scheduled jobs.
  • Develop and promote standard operating procedures for Atlassian suite of systems.
  • Enforce migration, versioning, change control procedures and standards.
  • Install, test, manage and maintain a range of IT Systems and Applications used in the day-to-day running of the company.
  • Train, guide, and assist end-users in use of JIRA/Confluence / Bitbucket
  • Configure systems and applications to suit the needs of the end users.
  • Actively monitor the health of applications and systems and resolving issues as required.
  • Work with departments heads to define the best usability and workflow when working with the IT Systems.
  • Define configuration standards.
  • Create and maintain end user documentation.
  • Understands software and hardware requirements of varied departmental systems.
  • Understands the workflow and process requirements of complex application systems.
  • Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering these IT Systems.

    Understanding of application technologies such as:
    SSO / LDAP/Active Directory
    Java based applications

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

Shift Type:
Job ID: R07289