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Hybris Administrator in Huntersville, NC at American Tire Distributors

Date Posted: 11/23/2018

Job Snapshot

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    Not Specified
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Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The e-commerce Hybris Administrator is responsible for support in implementation of new projects, upgrades, migrations and operations leading the administration and support activities operating on a Hybris platform. Responsibilities include performing technical analysis, performance tuning, designing while assuring applications deployed in production meet or exceed the production readiness standards. This role is responsible for analyzing and resolving application maintenance or production issues. The e-commerce Hybris Administrator works with developers, architects and engineers to ensure the applications are reliable, scalable and low maintenance.

Essential Duties & Responsibilities

  • Responsible for installation and maintenance of cluster based Hybris e-commerce systems
  • Exposure to the use of the Hybris backoffice, Product, CMS, Admin Cockpits to troubleshoot issues
  • Experience with apache server configuration
  • Experience with database systems including Oracle and MySQL
  • Strong understanding of tracing facilities and be able to use them to isolate issues along with Strong scripting skills
  • Provide management and support for Hybris based web and application server environments hosting multiple interactive e-commerce websites
  • Perform code deployments, upgrades and documentation for all e-commerce system processes and procedures.
  • Develop and implement code deployment process improvements to drive efficiencies and reduce errors
  • Develop and track KPIs related to code deployment
  • Fine-tune Apache webserver, PHP configuration, related software and system configuration to better support the ATD content management system
  • Create, change and delete system and user accounts as required
  • Provide Systems Tier II/other support per request from internal ticketing systems
  • Coordinate and communicate with impacted users or other Tier III teams to restore e-commerce systems and applications as required
  • Report concerns or issues to IT Operations Manager when necessary
  • Schedule OS patches and upgrades with Tier III teams on a regular basis, to upgrade administrative tools and utilities. Configure and add new application services as necessary
  • Maintain systems documentation to ensure audit and discovery compliance.
  • Maintain operational, configuration, or other procedures
  • Research and recommend systems, tools and best-case solutions as appropriate
  • Prioritize work to ensure timely software deployments and Hybris system updates

Direct Report Position Titles

  • N/A – Individual Contributor



  • Bachelor’s degree from a four-year College or university preferred
  • 3-5 years of experience in release management and change management in a production environment
  • Experience with Dynatrace and other key metric analysis tools that can optimize performance, drive improved functionality, improve conversion optimization and track improvements through core KPIs and reporting
  • Advanced Experience with e-commerce platforms, websites (B2B, B2C), etc.
  • Experience with backup and recovery processes and procedures a plus
  • Experience with e-commerce monitoring applications and systems capacity management


  • 4+ years of experience in Systems Administration of E-Commerce platforms

Candidate Skills and Competencies


  • Ability to prioritize critical issues and respond and communicate corrective actions accordingly
  • Create and maintain production standard operation procedures (SOPs)
  • Identify and initiate process improvements (continuous improvement) 
  • Knowledge on Jenkins, Jira, Stash, Confluence, Bamboo, GIT, CVS, etc.
  • Possess strong scripting skills
  • Ability to define metrics and measurable tasks
  • Ability to effectively assess operational inefficiencies and create remediation plans
  • Knowledge of Splunk, Dynatrace or other Enterprise level e-commerce tools and applications

Competencies (to be added by HR)

Additional Details (work environment, specializations, etc.)

  • Physical demands:  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 150 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
  • Work environment:  While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually moderate
  • Travel required:  as required by the specific position

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations.  Nothing in this job description creates a contract of employment in any way for any person.   All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

Shift Type:
Job ID: R07543