Desktop Engineer, End User Computing in Huntersville, NC at American Tire Distributors

Date Posted: 1/6/2020

Job Snapshot

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    Not Specified
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Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The Desktop Engineer of End User Computing is responsible for the administration and maintenance of the Microsoft Systems Center Solution and associate tools to administer the end user computing environment. The individual assists in deploying updates, third-party patching, and application and operating system deployments. Plans, performs and assists with enterprise operations, configuration, and management for systems and services.

Essential Duties & Responsibilities

  • Build, test, and deploy the corporate desktop image management solution.
  • Package, test, and deploy business software packages and updates to the end user environment.
  • Execute inventory management processes of end user hardware and software assets.
  • Create Scripting solutions within PowerShell for various administrative needs.
  • Conduct testing and evaluation of new hardware models.
  • Resolve tickets and incidents opened by end users, application / patch deployments, new system image certification, and Windows client deployments.

Direct Report Position Titles

  • NA


  • Education:  Bachelor’s Degree from an accredited college or university, or the 5-7 years of relevant work experience.
  • Experience:
  • Experience with patch management in a Windows environment, Windows/desktop software deployment and configuration of systems, system installation and configuration, printing systems, installation of third-party software, system resource management and the hardware / OS interface, file systems, performance analysis.
  • Experience with Active Directory and Group Policies.
  • Experience designing, implementing, and maintaining a desktop environment.
  • Experience with SCCM.
  • Strong scripting experience using Powershell, VBS, etc.
  • Preferred
  • Experience managing AD functions.
  • Strong understanding of SCCM 2012, MDT, and Windows 10 Servicing.
  • Strong understanding of patch management solutions (WSUS).
  • Strong understanding of Networking, DNS, Infrastructure concepts.
  • Proficiency conducting precise impact analyses.
  • Understand target operating system (i.e. Windows, Linux, UNIX); system resource management (i.e. paging and swapping), inter-process communications, device management and the hardware / OS interface, file system concept
  • Ability to identify and implement standardized processes across the operating environment.
  • Advanced knowledge of PC level products deployed throughout ATD.
  • Knowledge about all aspects of engineering (i.e. configuration of systems, system installation and configuration, printing systems, fundamentals of security, installing third-party software).
  • Understand networking/distributed computing environment concepts; principles of routing, client/server programming; and design of consistent network-wide file system layouts.

Physical Demands/Work Environment/Travel Requirements:

  • Physical demands:  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 150 pounds. Specific vision abilities

required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

  • Work environment:  While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
  • Travel required: 0 % of the time, travel throughout the U.S. and may require overnight stays.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations.  Nothing in this job description creates a contract of employment in any way for any person.   All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

Shift Type:
Job ID: R10874