Job Description

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The Customer Care Specialist will ensure all shop/dealer members have a positive experience with Installed Parts Group (IPG). This role is focused on providing a best-in-class experience for unique needs that shop/dealer members have come to expect. The Customer Care Specialist is responsible for receiving and making calls to shop/dealer members daily. This role will support shop/dealer customers of IPG’s Auto Part Supply Partners and American Tire Distributors (ATD).

Skills

Action-Oriented, Builds Customer Loyalty, Builds Rapport, Communicates Effectively, Customer-Focused, Customer-Focused Approach, Decision Quality, Ensures Accountability, In-Depth Questioning, Interpersonal Savvy, Manages Ambiguity, Manages Resistance, Navigates Customer Challenges, Plans & Aligns, Situational Adaptability, Strengthens Customer Connections, Understands Customer Needs, Understands Issues/Motivations

Education

Bachelor’s degree | Not Required

Work Experience

Professional Individual Contributor | 0-2 years of related experience preferred | Not Required

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

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Shift Type:
Job ID: R31383