Business Analyst in Huntersville, NC at American Tire Distributors

Date Posted: 2/13/2020

Job Snapshot

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Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The Business Analyst is a key delivery role in digital application development team. The key responsibility of the Business Analyst is to be the communication conduit between key system users and the IT development team to translate business needs into project requirements documentation. The BA must have a solid understanding of end-to-end business processes and existing business applications to evaluate how new project requirements impact those processes and ensure integrity throughout the entire process. Advises development teams of future business applications needs in order to formulate and recommend project strategies to keep pace with the business demands.

Essential Duties & Responsibilities

  • Elicit user requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Proactively communicate and collaborate with external and internal customers to analyze information needs, gather functional requirements
  • Deliver business requirements mapping, process flows, functional designs, test plans, training requirement and high level project timeline for each assigned project
  • Design and develop support fixes, small enhancements and coding for major projects.
  • Demonstrate a sound knowledge of the Systems Development Life Cycle methodology (SDLC) like Waterfall, Agile, and others for assigned projects and tasks. 
  • Successfully engage in multiple initiatives simultaneously
  • Work under the direction of a managers
  • Develop and maintain business process mapping documents
  • Provide research and analysis to support the selection of business application software required to support business requirements
  • Participate in the deployment of business applications and other projects are assigned
  • Track all requests for business application changes and new requests
  • Keep up to date with technical as well as industry sector developments.
  • Customer satisfaction.
  • Accomplishment of IT objectives and execution of goals.
  • Works with internal and external vendor teams on all support/enhancement/project related activities
  • Collaborate with cross-functional teams (e.g. Product owners, QE, EA, PE, DevOps, Security, etc.).



  • Education:  Bachelor’s degree from four-year College or university required: MBA preferred


  • Iterative project development methodology experience

Technical & Domain Specific

  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • SQL query writing experience
  • 3+ years experience in Business Intelligence solution delivery, including requirements gathering/documenting, developing QA strategies, and ensuring delivered product meets customers needs
  • 2+ years experience performing analytics/prototyping dashboards using self-service BI tools i.e. Microsoft Power BI (preferred), MicroStrategy Visual Insights, or Tableau

Candidate Skills and Competencies

  • Continually seeks opportunities to increase customer satisfaction
  • Suggests areas for improvement in internal processes along with possible solutions
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Understanding of regulator, legal and compliances issues for SOX and audit functions.
  • Understanding of Business Processes Analysis tools and techniques.
  • Excellent leadership capabilities and communication and documentation skills.
  • Ability to be proactive and work well under pressure.
  • Intermediate knowledge of the use of a personal computer and/or laptop.
  • Intermediate level of proficiency with Microsoft Office, Word, Excel and PowerPoint.
  • Functional knowledge of internal operating systems:  Oracle, ATD On-line, sales software and programs, report writer programs such as Discover, etc.
  • Think Innovatively:  Identify and act on ideas, which further the Company’s strategic goals.
  • Plan and Execute for Success:  Identify and address root causes when solving problems.  Work collaboratively with other departments and functional teams to coordinate effective solutions.
  • Act Collaboratively:  Communicate effectively across teams, functions and departments.
  • Communicate Effectively:  Communicate clearly and concisely and adjust communication style to improve performance.
  • Demonstrate Respect:  Handle all business matters ethically and in full compliance with American Tire Distributors “Code of Conduct”.
  • Be Accountable for Results:  Assume full responsibility for the consequences of one’s behaviors, decisions and results.
  • Knowledge of current materials, methods, technology and practices of the Company.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations.  Nothing in this job description creates a contract of employment in any way for any person.   All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

Shift Type:
Job ID: R11392