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SCCM Administrator in Huntersville, NC at American Tire Distributors

Date Posted: 10/3/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/3/2018

Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The Asset Security Analyst assists in the administration and maintenance of the Systems Center Solution. The individual is responsible for deploying updates, third-party patching, and application and operating system deployments. Plans, performs and assists with enterprise operations, configuration, and management for systems and services.

Job Summary

This position will provide assistance with the administration and maintenance of the Systems Center solution. This position will work closely with peers in the deployment of Microsoft updates, third party patching, application and operating system deployments; and Windows 10 servicing. This position will also resolve tickets and incidents opened by end users for SCCM client, application/patch deployments, new system image certification, and Windows client deployments.

This position possesses an enterprise view and understanding of all systems and technologies in place at ATD, along with an advanced knowledge of PC level products deployed throughout ATD.  This position plans, performs or assists with enterprise operations, configuration, and management for the most complex systems and/or services delivered within ATD.  While primarily responsible for securing the software system components, this position possesses an advanced understanding of the software inventory and the business applications running on systems managed and leverages that knowledge to achieve operational efficiencies, including recommending improvement opportunities.

The position assists in maintaining accurate management of records pertaining to vulnerabilities and abnormalities identified in the environment. 

Primary Responsibilities:

  • Build, test, and deploy the corporate desktop image management solution
  • Package, test, and deploy business software packages and updates to the end user environment
  • Execute inventory management processes of end user hardware and software assets
  • Create Scripting solutions within PowerShell for various administrative needs
  • Conduct testing and evaluation of new hardware models
  • Participate in standard image development, management, QA testing, and deployment
  • Provide support for L2 issue escalations/tickets
  • Able to perform collection and distribution point maintenance
  • Ability to deploy machine compliance baseline configurations                                     

Experience(s) that Best Prepares You:         

  • Education:      Bachelor’s degree required
  • Experience  3 to 5 years related experience
  • Experience with patch management in a Windows environment, Windows/desktop software deployment and configuration of systems, system installation and configuration, printing systems, installation of third-party software, system resource management and the hardware / OS interface, file systems, performance analysis
  • Experience with Active Directory and Group Policies
  • 3-5 years of experience designing, implementing, and maintaining a desktop environment
  • 3-5 years of experience with SCCM
  • 1-3 years of experience managing AD functions (preferred)
  • MCP, MCSE (preferred)
  • Strong fluency in Windows applications and Microsoft Office programs such as MS Outlook, Word, Excel, and PowerPoint
  • Strong understanding of OS system settings, management settings, and navigation
  • Quickly learns and achieves proficiency in new software applications as needed
  • Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications
  • Strong understanding of SCCM 2012, MDT, and Windows 10 Servicing
  • Strong understanding of patch management solutions (WSUS)
  • Strong understanding of Networking, DNS, Infrastructure concepts
  • Strong Scripting experience using Powershell, VBS, etc 

Key Competencies:

Drive for Results

  • Can be counted on to drive goal achievement
  • Pushes self and others for results on commitments/deadlines
  • Joint ownership of problems, asks for help
  • Collaborative network to accomplish goals
  • Focus on member engagement, performance and perception

Communicate with Excellence

  • Maintains open, transparent, tow-way dialogue on work and results
  • Keeps confidences
  • Clearly communicates, both verbally and in writing
  • Practices active listening

Think and Act Strategically

  • Understands the marketplace/member needs
  • Uses an enterprise-wide perspective and knowledge about the business
  • Understand ATD’s broader mission, vision and values
  • Provides global, strategic and enterprise thinking
  • Can create competitive and breakthrough strategies and plans
  • Can project how potential ideas may play out

Develop High-Performing People and Teams

  • Clearly sets expectations for staff and ensures the cascading of information
  • Has a positive focus, energy and attitude
  • Ensures employees are completing and acting on development plans
  • Encourages new and creative ideas from team members
  • Defines success in terms of whole team and celebrates successes

Lead Through Change

  • Effectively copes with change
  • Makes decisions and takes action without the whole picture
  • Coaches team and others to move ahead during times of uncertainty
  • Is open to innovation, seeks out best practices to find solutions

Demonstrate Effective Decision Making

  • Makes timely decisions under pressure or without complete information (critical thinking)
  • Lives by decisions made
  • Sought out by others for advice or solutions
  • Uses wisdom, judgment, experience and analysis to make good decisions

Self-Mastery

  • Focuses on emotional and intellectual intelligence
  • Knows personal strengths and weaknesses
  • Effectively controls emotions and impulses
  • Relates to others with self-awareness, empathy and social skills
  • Behaves ethically and avoids the appearance of impropriety; demonstrates understanding of and adherence to ATD’s code of Conduct
  • Continually builds personal capabilities

Role Specific Competencies:

  • Understanding of the systems and technologies in place at ATD
  • Proficiency with conducting precise impact analyses.  An incorrect patch deployment has the ability to halt system operations impacting internal and external computer operations (Corporate, Enterprise Unit facing tools)
  • Ability to identify tasks which require automation and automate them, identify opportunities for improvement and recommend these opportunities which include overall recommendations and timelines
  • A solid understanding of the target operating system (i.e. Windows, Linux, UNIX); understands system resource management (i.e. paging and swapping), inter-process communications, device management and the hardware / OS interface, file system concepts; can use performance analysis to tune systems
  • Ability to identify and implement standardized processes across the operating environment
  • Advanced knowledge of PC level products deployed throughout ATD
  • Knowledgeable about all aspects of Engineering; for example, configuration of systems, system installation and configuration, printing systems, fundamentals of security, installing third-party software
  • Strong testing skills; testing is the most critical step prior to deployment; vulnerabilities and risk assessment skills must be integral to the process
  • Ability to solve problems quickly and completely
  • A solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server programming, the design of consistent network-wide file system layouts
  • In-depth understanding of software versioning is extremely important in order to remain on a single version of deployed tools within the environment for effective and efficient supportability

Physical Demands/Work Environment/Travel Requirements:

•           Frequent sitting, standing, walking

•           Work well in an unstructured environment with frequently changing priorities

•           Attention to detail

•           Operate computer programs and software

•           Ability to communicate effectively with audiences in person and in electronic formats. 

•           Day-to-day contact with others (co-workers and/or the public)

•           Making independent decisions

•           Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

•           Solve tough and complex problems, and deliver quality decisions under conditions of ambiguity and stress

•           Create inventive strategies, come up with unique solutions and produce creative ideas for customers and the team

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace


Shift Type: 1st Shift (United States of America)
Job ID: R05992