Account Manager - Marketing Specialist in Huntersville, NC at American Tire Distributors

Date Posted: 11/8/2019

Job Snapshot

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Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The Retail Marketing team drives strategic marketing initiatives and value creation across the Tire Pros franchise network, ATD’s core customer channel. The Retail Marketing Specialist is a skilled professional who is a creative thinker, enthusiastic team player, a proactive problem solver, understands analysis and knows how to put marketing strategies in place to improve retail business. This is a great opportunity to be a part of a dynamic, strategic marketing environment while also strengthening skills across the marketing mix. The position will be responsible for the ideation, execution and hindsight of 360-degree local marketing campaigns that support franchisee’s business objectives. You will report directly to the Marketing Strategy Manager.

The Retail Marketing Specialist supports the franchisee by advising on all marketing strategies based on business objectives, investment levels and co-op allocation, and providing final media schedules for the selected plan. The ideal candidate will work with the franchisee on establishing marketing goals, analyzing and making data-driven campaign recommendations, providing detailed performance reviews, tracking ROI, and offering suggestions for optimization throughout the campaign.

The goal is to ensure that Tire Pros marketing support to franchisees will engage retail customers and outperform our competition.

Essential Duties & Responsibilities

  • Serve as the primary client-facing marketing lead on designated accounts
  • Develop, deploy, manage, optimize and report on solid strategic marketing plans with both short- and long-term goals for franchisees
  • Leads research and records new franchisee marketing audit to ensure all marketing assets are reviewed during initial onboarding
  • Responsible for working with new Tire Pros franchisees on implementation of Tire Pros DBA for both online and offline footprint
  • Maintain client relationships for a sizeable book of business with direct communication to franchisee; recommending and implementing marketing strategies and media tactics aligned to business objectives
  • Provides expert information regarding promotions, branding, media channels, and other key information for marketing success. 
  • Consults with franchisees on local marketing campaigns, marketing programs, co-op programs and requirements, marketing strategy options and opportunities for campaign improvements
  • Allocate annual and monthly budgets across marketing tactics/vendors for an optimal marketing mix in market with approved budget utilizing digital and/or traditional tactics necessary to drive results
  • Analyze and utilize customer insights and research to help evolve Tire Pros brand and each franchisee’s annual marketing plan to drive desired business objectives and sales growth
  • Conduct and utilize existing market research to identify market potential and recommend viable marketing mix strategies that produce traffic, sales growth and return on investment for franchisees
  • Maintain, adjust and reconcile local marketing budgets (Ad Agreements [AA]); holding regular one-on-one communications providing franchisee with an overview of budget and accrual projections, as well as campaign performance with suggestions for campaign optimization, including spend and co-op allocation
  • Manage and coordinate all promotional campaigns and public relation activities for franchisees across multiple media channels including digital, social, SEO/SEM, broadcast, print, out of home, and sponsorship programs - providing innovative traffic-driving marketing campaigns to drive sales and increase retention
  • Ensure defined objectives are monitored and reported, and changes are made where metrics goals are not being met
  • Work directly with Retail Account Manager (RAM) and ATD distribution centers and associated staff, Director of Marketing and other executive team members to meet key strategic goals for both the Tire Pros franchisee as well as the franchise, and ATD at large
  • Work collaboratively with RAM and ATD Sales team to align on sell-in opportunities, review program goals and promotional activities for franchisees
  • Work collaboratively, exercising leadership and collaboration with cross-functional teams inside the office and in the field; ensuring that communication flows efficiently and that a spirit of collaborative teamwork is maintained
  • Establish clear communication between the client and Tire Pros team/leadership as well as ATD sales team, utilizing tools such as project plans, status reports, and editorial calendars, and leading project/status meetings



  • 3-5 years of marketing experience including digital/online
  • 3+ years in digital account management
  • Google Fundamentals/Search Certified preferred
  • Proficient in the use of Microsoft Office – Excel (pivot tables/v-lookups), Word and PowerPoint
  • Agency experience a plus

Key Competencies:

  • Enthusiasm for delivering high impact service and results to customers
  • Excellent communication skills, both oral and written, with ability to present information clearly and concisely (presentation, video conference, phone, email)
  • Excellent interpersonal skills with proven ability to successfully build long-term relationships with colleagues, business partners and customers
  • Knowledgeable in reporting, analyzing and making data driven recommendations
  • Proven ability to manage heavy workload and prioritize time efficiently when faced with multiple projects
  • Excellent project management skills with demonstrated ability to multi-task and prioritize
  • Highly detail-oriented and proven analytic and problem-solving abilities
  • Demonstrate initiative, flexibility and resourcefulness
  • Ability to work well both independently and within a team environment. Proven ability to work collaboratively across business functions
  • Think strategically and innovatively: Identify and act on ideas, which further the Company’s strategic goals and business plan; addressing root causes when solving problems.
  • Work collaboratively across teams, functions, departments, and business units to coordinate effective solutions and deliver timely and accurate results.
  • Communicate Effectively: Communicate clearly and concisely and adjust communication style to improve performance.
  • Demonstrate Respect: Handle all business matters ethically and in full compliance with American Tire Distributors “Code of Conduct”.
  • Be Accountable for Results: Assume full responsibility for the consequences of one’s behaviors, decisions and results.
  • Be Excellent:  Always aim higher for our customers and partners. Take action with success in mind and focus on results, constantly finding new ways to innovate and improve.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

Shift Type: 1st Shift (United States of America)
Job ID: R10212