Regional Credit & Collections Manager in Huntersville, NC at American Tire Distributors

Date Posted: 3/24/2021

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

Reporting to the Credit Director, the Regional Credit & Collections Manager will support all aspects of the Credit Organization operations and coach and lead a team of Credit & Collections Specialists for their assigned Distribution Centers. This leader is responsible for reviewing Unlock Requests from Distribution Centers and releasing orders within the parameters of the Credit Policies and Procedures as assigned. The Regional Credit & Collections Manager will also be responsible for working directly with Distribution Centers and Customers in the course of day-to-day business on all matters related to credit. This role must implement strategies that will yield results that meet departmental goals and objectives.

Essential Duties & Responsibilities

Credit Management

  • Manage and oversee a Regional Team of Credit & Collection Specialists.
  • Oversee assigned Distribution Centers for all credit issues.
  • Review unlock requests from Distribution Centers and release orders within the parameters of the Credit Policies and Procedures as assigned.
  • Work directly with Distribution Centers and Customers in the course of day-to-day business on all matters related to credit.
  • Assist the Director of Credit in identifying and communicating detailed information on accounts that are past due and recommending specific actions to resolve past due accounts.
  • Support the Credit & Collection Specialists in monitoring accounts for potential problems.
  • Follow up on all information requested or required that would impact the credit decision-making process.
  • Review credit files on accounts that exceed credit limits and make recommendations on necessary follow-up actions to the Director of Credit.
  • Review monthly reports on all accounts within area of responsibility that are past due and determine a course of action to resolve.
  • Make recommendations to the Credit Operations Manager on accounts that should be on a “work-out” plan, be placed for collection, or be turned over for legal action.
  • Review all credit files within assigned area of responsibility to ensure that all documentation is complete, properly executed, and bears the correct legal name.
  • Assist the Operations Manager in all aspects of the collections process.
  • Drive consistency in departmental policies within assigned region and department.
  • Interact with Regional Presidents (RP) and participate in monthly meetings covering all credit aspects within a region.
  • Provide proactive management of credit limits (increasing/decreasing) based on credit worthiness, payment trends, and purchase volume.
  • Conduct financial statement analysis and review and make sound credit decisions.

Process Improvement Management

  • Recommend changes in the credit policies and/or procedures to senior management to increase efficiency and effectiveness.

Team Management

  • Oversee and monitor daily activity and function of the Credit department ensuring balanced work activities and overall department efficiency.
  • Measure department performance with appropriate metrics and provide ongoing training and coaching of the Credit associates.

Direct Report Position Title(s)

  • Credit & Collections Specialist



  • Education: Associates Degree (Business)
  • Experience: 5 years of credit and collections experience and thorough knowledge of credit-related laws


  • Education: Bachelor’s Degree (Business)
  • Experience: Experience with customer negotiations and supervisor/management experience 

Candidate Skills and Competencies


  • Professional Accounting Standards, Requirements, and Procedures Understanding and Compliance
    • Demonstrate an advanced understanding of professional accounting standards, requirements, and procedures related to the business (e.g. IFRS).
    • Ensure the accuracy of financial transactions and reports.
    • Oversee that the department conforms to accounting standards, requirements, and procedures, and remediate issues in a timely manner.
    • Keep up to date with most current professional accounting standards, requirements, and procedures.
  • Organizational Finance Policies Compliance and Maintenance
    • Assist in the continuous development of the organization's policies.
    • Analyze the impact of changes to organizational finance policies.
    • Encourage others to comply with all organizational regulations, policies, and processes.
  • Financial Accounting
    • Ensure proper disclosure of the organization's financial statements and serve as a subject-matter expert in the reporting obligations of the organization.
    • Analyze organizational financial statements to assess the impact of different processes that support general accounting and identify trends and areas of improvement.
    • Integrate or improvs the organization's month-end closing activities.
    • Support the design of the organization's chart of accounts, according to industry best practices and business fit.
    • Oversee and approve reconciliation and adjustment to the operational processes underlying financial transactions.
    • Manage and ensure conformity, accuracy, and completeness of the organization's processes that support general accounting.
  • Management Accounting
    • Assist in the analysis of internal performance related to profitability and performance.
    • Exhibit knowledge of the organization's performance measurements, responsibility centers, and the objectives of different responsibility centers.
    • Create basic management information reports.
    • Aggregate competitor financial information to assist in benchmarking the organization's performance.    
    • Support the analysis of internal financial statements, specifically focusing on the key performance indicators (KPIs) or ratios for the industry.  
  • Finance
    • Execute basic activities with working capital management, including receivables and payables.
    • Support cash management activities.
  • Financial Planning
    • Demonstrate awareness of the organization's budgeting process, adhere to budgeting protocols, and work in a manner that is consistent with achieving the organization's financial goals.
    • Gather information pertinent to the budgeting process and analyze validity of inputs.
    • Identify discrepancies between actual and budgeted spending.
    • Aware of the organization's financial goals in the short and long term.
  • Data Analysis
    • Demonstrate a good understanding of metrics and data.
    • Identify appropriate metrics to assess initiatives.
    • Explain the rationale behind the collection and use of metrics.
    • Leverage existing tools to meet organizational needs.
    • Draw insightful conclusions, identify trends, and recognize patterns through data analysis and collection.
    • Connect insights generated from multiple data points to provide insightful recommendations.


Additional Details (work environment, specializations, etc.)

  • Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work Environment: Field Support Center.
  • Travel Required: Some travel (20%) required to Distribution Centers to oversee Credit operations.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations.  Nothing in this job description creates a contract of employment in any way for any person.   All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

Shift Type:
Job ID: R14352