Operations Systems Specialist in Huntersville, NC at American Tire Distributors

Date Posted: 11/17/2023

Job Snapshot

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Job Description

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The Operations Systems Specialist position provides operational support for all Greenfield, mergers and acquisitions, and warehouse relocation activities as well as being called upon to assist in Continuous Improvement initiatives. The OSS works under the direction of the Director of Operations Projects and in coordination with other members of the operations department to provide analytical support of projects focused on the development and implementation of standard Operating Procedures, with the goal of reducing operating expense while enhancing customer service.

Essential Duties & Responsibilities

  • Support the implementation and training of all branch operations systems
  • Provide liaison capabilities from Field Operations to Huntersville/IT and back
  • Provide Project support and feedback, escalate all risk issues to Senior Management as necessary, provide analysis of branch operations Key Performance Indicators
  • Provide off-hour support as needed, ongoing and accurate maintenance of information and data pertinent to Business, has met expectations of internal and external customers, and establishes/maintains relationships, successive increase in KPI measurable areas across DC’s

Key Partners (Positions):

  • VP Operations, Regional Supply Chain Director, Sr Director of Last Mile Delivery
  • General Manager, Distribution Excellence Manager
  • Business Analyst, IT Developers                              


  • Education:  Minimum required BSBA – preferred BSBA or logistics degree
  • Experience: 1 -2 years’ experience working in a warehousing & distribution environment  Key understanding of supply chain, distribution, warehousing, transportation and inventory, basic understanding of P&L statements and OPEX costing structures. Demonstrated people skills including influencing skills, listening and the ability to communicate effectively to diverse groups.
    • Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable.

Key Competencies

  • Strategic Thinking
  • Possess the ability to convert vision into actions and metrics
  • Use sound judgment to generate and evaluate alternatives
  • Insight and Judgment, maintain confidentiality
  • Handle all business matters ethically and in full compliance with American Tire Distributors “Code of Conduct”, Problem Solving & Analytical Thinking
  • Identify and address root causes when solving problems. Define problems clearly
  • Use sound judgment to generate and evaluate alternatives
  • Decision Making, make sound, well informed and objective decisions
  • Anticipate the impact of decisions, creative thinking
  • Design new methods where needed, consider innovative approaches to solving challenges of the organization, Self-Management, set well defined and realistic personal goals
  • Work with minimal need for supervision, continuous Learning
  • Master new and technical business knowledge, recognize own strengths and weaknesses
  • Seek feedback from others and pursue self-development
  • Partnering, develop networks and build alliances, engage in cross functional activities, teamwork, encourage cooperation, trust, pride and team identity
  • Work collaboratively with other departments and functional teams to coordinate effective solutions, communicate effectively across teams, functions and departments

Physical Demands/Work Environment/Travel Requirements:

  • Physical demands:  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 150 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment:  While performing the duties of this job, the employee could be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
  • Travel required: 60+% of the time, travel throughout the U.S. and may require overnight stays.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations.  Nothing in this job description creates a contract of employment in any way for any person.   All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

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Shift Type:
Job ID: R27493