EDI Analyst in Huntersville, NC at American Tire Distributors

Date Posted: 10/21/2019

Job Snapshot

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Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The primary and ultimate responsibility of the Senior EDI Analyst is to have exceptional communication and task management skills and will be responsible for planning, designing, implementing, and testing the EDI systems using EDI standards, protocols and tools in support of ATD’s core functions and business processes The incumbent interacts closely with the various IT teams, business and trading partners and ensures smooth implementation and ongoing support with the Manager of IT Middleware.

Primary Responsibilities:

  • Design and maintain all EDI maps to ensure compliance to all business requirements and analyze all EDI implementations and recommend improvements to processes and coordinate with trading partners to resolve all issues effectively.
  • Provide support to all EDI production processes and develop and modify all maps for trading partners and coordinate with end users to expand all e businesses.
  • Provide an effective EDI interface and coordinate with all external trading partners and monitor all existing communication systems.
  • Prepare and maintain test data and perform various tests on all EDI maps and prepare all required documents and evaluate reports and design everyday logs on everyday basis and document all failed translation processes.
  • Document all EDI solutions for system development life cycle and maintain all documents specifications and develop various transaction specifications as per requirement.
  • Provide guidance and mentorship to other EDI resources and lead training and onboarding sessions on assigned EDI platforms for new company employees and or new EDI staff on specified projects.
  • Monitor all EDI file processing and perform troubleshoot on processes to resolve all transaction file issues and perform tests on same and provide support to all client issues and maintain documents for all operational procedures according to data requirements.
  • Participate in all system tests and analyze all data and processes and recommend improvements to same and manage all communication with individuals and internal and external stakeholders and ensure compliance to all policies and procedures.
  • Maintain knowledge on working of EDI protocols and map all data for ERP system and applications and perform audit on all EDI processes to maintain accuracy.
  • Analyze and resolve all EDI issues in processes and maintain accuracy in all inbound and outbound documents and perform troubleshoot on processes and analyze all errors.
  • Coordinate with EDI trading partners to resolve all production issues and perform transaction tests and resolve all EDI issues according to specification and maintain all transaction sets appropriately.
  • Prepare all documents according to required guidelines and manage communication with customers and assist to develop all EDI applications.
  • Evaluate all business processes and monitor transactions to resolve all lost transactions and perform tests on EDI maps
  • Keep up to date with the current knowledge of EDI tools, standards and protocols and recommend process and technology improvements.


Key Partners (Positions):

  • ATD employees
  • ATD Customers and Partners
  • Other Business departments
  • Other partners as required by position

Experience(s) that Best Prepares You:          

Education:  Bachelor’s degree or its equivalent in Engineering or a related field and 5 years of progressive experience as an EDI Analyst, EDI Developer, EDI Lead or related.


  • Proven knowledge of EDI, XML, cXML, JSON standards and associated communication protocols using eVision or Oracle B2B tools or EDI tools.
  • Knowledge on Oracle E-Business suite.
  • Experience in developing java services using webMethods, web services, WSDL using SOAP/HTTP protocol.
  • Experience in Integration with Oracle database.
  • Knowledge of network, internet technologies and communication protocols such as TCP/IP, sFTP, HTTP/HTTPS, VAN, AS2.
  • Excellent communication skills (verbal and written)
  • Strong customer-facing skills and customer focus a must
  • Experience providing direct customer support including problem analysis, issue tracking, escalation and problem resolution
  • Superior troubleshooting and problem-solving abilities
  • Ability to work in a fast-paced environment with little direct supervision

Physical Demands/Work Environment/Travel Requirements:

  • Physical demands:  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment:  While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually moderate.
  • Travel required:  as required by the specific position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations.  Nothing in this job description creates a contract of employment in any way for any person.   All employees hired by American Tire Distributors, Inc. are employees at will and the Company reserves the right to terminate employees at any time for any reason or no reason at all.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

Shift Type:
Job ID: R09884